General Terms and Conditions

Welcome to the Granconta website

Before browsing the Granconta website, you must read, accept and comply without any reservations with these General Terms and Conditions.

These General Terms and Conditions establish the rules governing access to and use of the Granconta website. These must be read carefully, as they explain the right to use the website, its features, services and contents. The use of any of the services of the Granconta website implies the express acceptance of the present General Terms and Conditions.

Granconta’s website reserves the right to modify or change these General Terms and Conditions at any time without prior notice, so when accessing the website, Users must always read the aforementioned conditions.

In the event of a change, Users undertake to accept the new General Terms and Conditions of the Granconta Website, so that they can continue to use the Website.

No User derived from changes to these General Terms and Conditions may request any type of indemnity or compensation, whatever the title is from Granconta.

If any User disputes, does not agree or does not conform to the new General Terms and Conditions of the Granconta Website, they must immediately stop using the Website.

The titles attributed to the articles, paragraphs and paragraphs of these General Terms and Conditions are included for information purposes only.

Granconta website and this document are a Portuguese translation written in in English. In case of contradiction between these translations and the original version, the version Portuguese shall prevail.

These General Terms and Conditions express the agreement of the contractual relationship between Users. If any of the paragraphs and/or points are declared illegal, void or unenforceable, the validity of the other paragraphs and/or points of these General Terms and Conditions cannot be affected.

1 – The Granconta Website

2 – Access to the Website

3 – Who is the Granconta Website for?

4 – Intellectual Property

5 – Responsibility of Granconta

6 – Disputes between Granconta and a User

7 – Final Provisions

8 – Assistance to Site Users

Definition of Different Terms

Granconta website.: Hereinafter referred to as “Granconta” which provides data, functionalities, contents and services.

General Terms and Conditions: Rules, terms and conditions for the use of the Granconta website, hereinafter referred to as “General Conditions”.

1 – The Granconta Website

1. Granconta’s mission is to monitor the evolution of all relevant legislation in terms of Corporate Accounting and Taxation and, in a process of continuous improvement and in close proximity to the Client, put all its knowledge at your service.

2. Granconta understands that Accounting is the only true source of information for the management of its client’s business, and the RIGOR, RESPONSIBILITY and SERIOUSNESS of its Service guarantee effective support in making Management decisions.

3. Granconta’s objective is to differentiate itself from the competition, assuming a fundamental role in solid and lasting business partnerships, participating in the dynamism and growth of its customers’ business.

4. Granconta’s fundamental Values ​​are WORK and QUALITY, which are fundamentally the heritage of the great value of its CUSTOMER.

5. The Website is available in your internet browser through the Website granconta.pt

6. Granconta will host and provide access to data from the Granconta Website, referring to publications made by Service Providers addressed to Users.

2 – Access to the Website

1. By accessing the Granconta Site, the User agrees with the conditions of use. The information on this Site has been included in good faith and is for general information only.

2. All Internet Users can visit the Site free of charge and completely free. The consultation of the Granconta Website is the responsibility of the Users. They must have all and any material necessary to gain access (computer, operating system, software, internet connection, network provider, etc…). Any and all costs of connecting to the Site are the responsibility of said Users.

3. Granconta guarantees the proper functioning of the Site, but does not guarantee uninterrupted access, and will have the right to change or interrupt at any time, one of the services of the Granconta Site. And it will make its best efforts to ensure that the Granconta Website is available 24 hours a day, 7 days a day, with the exception of any restrictions that may occur as a result of technical interventions, necessary maintenance, changes and corrections to the Website that it deems appropriate or necessary, any bugs or malfunctions, incidents of accident or force majeure, and other events that you cannot control, without the need for any prior notice to Users.

4. Granconta has taken the necessary technical security measures in order to guarantee the privacy of Users’ personal data, preventing their alteration, loss, treatment or unauthorized access. However, Users must be aware that if they do not have computer protection when accessing the Website and browsing the Internet, any information concerning them may be used or viewed by unauthorized third parties, despite all the security measures adopted by Granconta.

5. Internet Users accept the characteristics and limits of Internet access and recognize that access to the Site is accessible as proposed, and Granconta cannot guarantee that the Site is free from errors and viruses, so it is the obligation of each User to take all necessary measures to protect their material, operating system, software and any data that may be threatened by computer viruses, so we advise you to use virus protection.

6. To provide its service, Granconta uses current technology, used in the internet domain. In order to explore the services offered, the User must also use the following services: java, adobe, allow cookies and pop-ups, etc…

7. If the User does not use the indicated technologies, they may have partial access to the contents and functionalities provided by Granconta, and cannot be held responsible or requested any type of indemnity or compensation in any way or to Granconta for the incorrect use of the Site.

3 – Who is the Granconta Website for?

Granconta is intended for all Users looking for accounting services.

4 – Intellectual Property

1. The content of the Granconta website holds all intellectual property rights, including copyright. Reproduction of excerpts, downloading to disk or distribution to other people, etc. is not allowed. It is only allowed to use the contents of the website for personal purposes, in accordance with the present General Terms and Conditions.

2. No part or data of the Granconta website may be reproduced for the purpose of being commercialized or distributed for commercial purposes. Any attempts to change information, upload information, or any other action that may cause damage and jeopardize the integrity of the system are strictly prohibited, under penalty of constituting a criminal or administrative offence under the terms of the legislation. Granconta, by allowing access to its website, is not granting any license or rights.

3. The alteration or illicit use of the data and contents of the Website for any unauthorized purposes, for violating Granconta’s intellectual and/or industrial property rights, gives Granconta the possibility of claiming compensation for the damages caused.

4. Users grant Granconta authorization to use the intellectual property rights entered by them on the Website. This authorization will remain valid and in force while the advertisement is published, but you authorize Granconta to reproduce, represent or adapt said contents to allow their optimal presentation on the Website.

5 – Responsibility of Granconta

1. Granconta is an information hosting site regulated by Portuguese legislation, and will only be responsible for its publications.

2. All photographs and images placed on the Site by Granconta are merely exemplary, constituting only illustrations of the content of published advertisements.

Granconta, which owns the rights to the Granconta Site, cannot be held responsible if the Site is not accessible and/or permanently functional.

6 – Disputes between Granconta and a User

In the event of a dispute or conflict between Granconta and its Users, disputes may be resolved through alternative dispute resolution means or through actions submitted to the Portuguese Courts.

7 – Final Provisions

Granconta’s head office is domiciled in Portugal and will be governed by Portuguese law.

For information, clarifications, complaints, complaints, etc…. you can contact Granconta through the following contact form: https://Granconta.pt/contact-form/

If you wish to file a formal complaint, you can do so through our online complaints book, https://www.livroreclamacoes.pt/  

Alternative dispute resolution?

All consumers have at their disposal alternative means of resorting to official entities that help them in the resolution, or guidance of any conflict, before initiating a litigation process in the Courts.

In a dispute situation, the Parties may resort to the Dispute Arbitration centers best identified below:

Lisbon Consumer Dispute Arbitration Center – CACCL

Address: Rua dos Douradores, n.º 116, 2.º, 1100 – 207 Lisbon

Phone: +351 218807030

Fax: +351 218 80 70 38

Email: juridico@centroarbitragemlisboa.pt

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Coimbra District Consumer Dispute Arbitration Center – CACCDC

Address: Avenida Fernão de Magalhães, n.º 240, 1.º 3000 – 172 Coimbra

Phone: +351 239 821 690

Fax: +351 239 821 690

Email: geral@centrodearbitragemdecoimbra.com

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Consumer Information and Arbitration Center of Porto (Consumer Arbitration Court) – CICAP

Address: Rua de Damião de Góis 31 shop 6, 4050 – 225 Porto

Phone: +351 225 508 349

Fax: +351 225 026 109

 Email: cicap@cicap.pt

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Consumer Dispute Arbitration Center of Ave, Tâmega and Sousa – TRIAVE

Address: Rua Capitão Alfredo Guimarães, 1, 4800 – 026 Azurém, Guimarães

Phone: +351 253 422 410

Email: triave@gmail.com

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Algarve Consumer Dispute Information, Mediation and Arbitration Center – CIMAAL

Address: Ninho de Empresas, Edif. ANJE – Estrada da Penha, 3º, Sala 26, 8000 Faro

Phone: +351 289 823 135

Email: info@consumoalgarve.pt

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Center for Consumer Information, Mediation and Arbitration (Consumer Arbitration Court) – CIAB

Address: Rua D. Afonso Henriques, 1, 4700 – 030 Braga

Phone: + 351 253 617 604

Fax: + 351 253 617 605

Email: geral@cniacc.pt

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For more information, consult the Consumer Portal – www.consumidor.pt

or access the online dispute resolution platform:

https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage

If you are a consumer residing in another State, you can still make your complaint through the European Consumer Center (ECC), accessing the website: http://cec.consumidor.pt

 8 – Assistance to Site Users

We are available from Monday to Friday, from 9 am to 6 pm.

If you need help, contact us, we will respond as soon as possible.

Address:

Largo Comandante Augusto Madureira 7-1º Esq.

1495-012 Algés – Portugal

Phone: (+351) 213 928 590